Delivery and In-Store Pickup

IN-STORE PICKUP ONLY PRODUCTS

Due to their special characteristics some products are only available for in-store pickup. Our store is located at Calle Corredera Baja de San Pablo, 19. Please check our opening hours here.

To pick up your order we'll ask for you to show us an ID and the in-store pickup notification email.

An order cannot combine products for in-store pickup and products that you wish to be delivered. If this is the case you will have to make two separate orders.

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FREE IN STORE PICKUP

You can save yourself the shipping costs by picking up your order from our store in Malasaña - Madrid.

When we have your order ready you will receive a notification email. You have 15 days to come by our store and pick up your order. We'll ask for your order number and ID.

Our store is located in:

Calle Corredera Alta de San Pablo, 19, 28004, Madrid

Closest Metro Station: Callao

Other options: Gran Vía, Noviciado, Chueca or Tribunal.

Please check our opening hours here.

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SHIPPING COSTS

SPAIN SHIPPING

Orders are not delivered on weekends or holidays.

Please allow 1 business day for processing your order, we will deliver your package the next business day after your order was made.

Please note that Free Shipping applies to the final order amount after discount codes are applied.

MADRID

Correos Express ePaq24 (1 to 2 business days) up to 1kg: 3,70€

Correos Express ePaq24 (1 to 2 business days) from 1kg to 2kg: 3,90€

Correos Express ePaq24 (1 to 2 business days) from 2kg to 3kg: 4,15€

Correos Express ePaq24 (1 to 2 business days) from 3kg to 5kg: 4,50€

Correos Express ePaq24 (1 to 2 business days) from 5kg to 10kg: 6,00€

FREE Correos Express ePaq24 (1 to 2 business days): orders 50,00€ and up

SPAIN PENINSULA (EXCEPT BALEARIC ISLANDS, CEUTA, MELILLA, AND CANARY ISLANDS):

Correos Express ePaq24 (1 to 2 business days) up to 2kg: 4,30€

Correos Express ePaq24 (1 to 2 business days) from 2kg to 5kg: 5,20€

Correos Express ePaq24 (1 to 2 business days) from 5kg to 10kg: 6,90€

FREE Correos Express ePaq24 (1 to 2 business days): orders 60,00€ and up

CANARY ISLANDS

Correos Standard (3 to 5 business days) up to 1kg: 7,50€

Correos Standard (3 to 5 business days) 1kg to 2kg: 9,90€

Correos Standard (3 to 5 business days) 2kg to 5kg: 15,90€

Correos Standard (3 to 5 business days) 5kg to 10kg: 25,90€

FREE Correos Standard (3 to 5 business days): orders 100,00€ and up

BALEARIC ISLANDS, CEUTA AND MELILLA

Correos Standard (3 to 5 business days) up to 2kg: 4,90€

Correos Standard (3 to 5 business days) 2kg to 5kg: 5,90€

Correos Standard (3 to 5 business days) 5kg to 10kg: 9,50€

FREE Correos Standard (3 to 5 business days): orders 70,00€ and up

Correos Express (2 to 4 business days) up to 1kg: 6,10€

Correos Express (2 to 4 business days) between 1kg and 2kg: 6,00€

Correos Express (2 to 4 business days) between 2kg and 3kg: 8,20€

Correos Express (2 to 4 business days) between 3kg and 5kg: 9,50€

Correos Express (2 to 4 business days) between 5kg and 10kg: 12,90€

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INTERNATIONAL SHIPPING

Orders are not delivered on weekends or holidays.

Please allow 1 business day for processing your order, we will deliver your package the next business day after your order was made.

Delivery times vary depending on where you order from.

Please note that Free Shipping applies to the total order amount after discount codes are applied.

REMOTES AREAS SHIPPING

- THE ADDITIONAL CHARGES FOR THIS FEE ARE INDEPENDENT OF THE BASE SHIPPING RATE OR FREE SHIPPING.

- Shipments to remote areas involve additional logistical costs, which will be reflected in an extra charge for the purchaser.

- Remote areas are defined as regions that are hard to access, have low population density, or pose logistical challenges.

- Before processing an order that requires shipping to a remote area, we will inform the purchaser about the possibility of these additional charges, which must be paid to proceed with the order. Because these costs can vary depending on the specific location, the breakdown of charges for the remote area is confirmed once the order is placed. At that time, we will provide detailed information about the charges associated with the particular area.

- The order will only proceed after the purachaser has accepted and paid the additional fees.

- This approach ensures that we can provide accurate and transparent information about charges related to shipments to remote areas.

IMPORTANTE NOTICE FOR ORDERS OUTSIDE THE UE, AND CEUTA, MELILLA, ANDORRA AND GIBRALTAR:

- Shipments may be subject to local import/customs charges and taxes, which are the responsibility of the purchaser.

- We have no control over customs charges.

- Customs procedures may also cause delays in the delivery.

PORTUGAL (PENINSULA)

Correos Standard (2 to 4 business days) up to 1kg: 5,30€

Correos Standard (2 to 4 business days) 1kg to 3kg: 5,90€

Correos Standard (2 to 4 business days) 3kg to 5kg: 6,30€

Correos Standard (2 to 4 business days) 5kg to 10kg: 9,20€

FREE Correos Standard (2 to 4 business days): orders 100,00€ and up

Correos Express Paq24 (1 to 2 business days) up to 1kg: 7,50€

Correos Express Paq24 (1 to 2 business days) 1kg to 2kg: 8,40€

Correos Express Paq24 (1 to 2 business days) 2kg to 3kg: 9,30€

Correos Express Paq24 (1 to 2 business days) 3kg to 5kg: 10,40€

Correos Express Paq24 (1 to 2 business days) 5kg to 10kg: 16,40€

UPS Standard (2 to 6 business days) up to 3kg: 16,40€

UPS Standard (2 to 6 business days) 3kg to 6kg: 17,90€

UPS Standard (2 to 6 business days) 6kg to 10kg: 23,50€

UPS Standard (2 to 6 business days) 10kg to 15kg: 28,60€

FREE UPS Standard (2 to 6 business days): orders 160,00€ and up

PORTUGAL (MADEIRA AND AZORES)

Correos Paq. Standard International up to 0,5kg: 26,00€

Correos Paq. Standard International 0,5kg to 1kg: 28,90€

Correos Paq. Standard International 1kg to 2kg: 37,20€

Correos Paq. Standard International (5 to 8 business days) up to 0,5kg: 18,00€

Correos Paq. Standard International (5 to 8 business days) 0,5kg to 1kg: 19,20€

Correos Paq. Standard International (5 to 8 business days) 1kg to 2kg: 21,20€

Correos Paq. Standard International (5 to 8 business days) 2kg to 5kg: 28,00€

Correos Paq. Standard International (5 to 8 business days) 5kg to 10kg: 39,20€

Correos Paq. Standard International (5 to 8 business days) 10kg to 15kg: 50,50€

FREE Correos Paq. Standard International (5 to 8 business days): orders 300,00€ and up

FRANCE

Correos Paq. Standard International up to 1kg: 12,50€

Correos Paq. Standard International 1kg to 2kg: 15,80€

Correos Paq. Standard International 2kg to 5kg: 17,90€

UPS Standard (2 to 6 business days) up to 3kg: 16,40€

UPS Standard (2 to 6 business days) 3kg to 6kg: 23,00€

UPS Standard (2 to 6 business days) 6kg to 10kg: 26,40€

UPS Standard (2 to 6 business days) 10kg to 16kg: 36,30€

FREE UPS Standard (2 to 6 business days): orders 160,00€ and up

ITALY

Correos Paq. Standard International up to 1kg: 13,60€

Correos Paq. Standard International 1kg to 2kg: 15,50€

Correos Paq. Standard International 2kg to 5kg: 20,50€

UPS Standard (2 to 6 business days) up to 3kg: 16,40€

UPS Standard (2 to 6 business days) 3kg to 6kg: 22,90€

UPS Standard (2 to 6 business days) 6kg to 10kg: 26,40€

UPS Standard (2 to 6 business days) 10kg to 15kg: 47,20€

FREE UPS Standard (2 to 6 business days): orders 160,00€ and up

GERMANY

Correos Paq. Standard International up to 1kg: 9,80€

Correos Paq. Standard International 1kg to 2kg: 12,20€

Correos Paq. Standard International 2kg to 5kg: 14,20€

UPS Standard (2 to 6 business days) up to 2kg: 14,40€

UPS Standard (2 to 6 business days) 2kg to 5kg: 16,40€

UPS Standard (2 to 6 business days) 5kg to 7kg: 30,00€

UPS Standard (2 to 6 business days) 7kg to 10kg: 35,90€

UPS Standard (2 to 6 business days) 10kg to 15kg: 74,80€

FREE UPS Standard (2 to 6 business days): orders 190,00€ and up

BELGIUM

Correos Paq. Standard International up to 1kg: 12,60€

Correos Paq. Standard International 1kg to 2kg: 14,50€

Correos Paq. Standard International 2kg to 5kg: 20,50€

UPS Standard (2 to 6 business days) up to 3kg: 16,40€

UPS Standard (2 to 6 business days) 3kg to 6kg: 22,90€

UPS Standard (2 to 6 business days) 6kg to 10kg: 26,40€

UPS Standard (2 to 6 business days) 10kg to 16kg: 47,20€

FREE UPS Standard (2 to 6 business days): orders 160,00€ and up

UNITED STATES (EXCEPT PUERTO RICO)

Correos Paq. Estándar International (9 to 15 business days) up to 1kg: 19,40€

UPS Express Saver (2 to 6 business days) up to 1kg: 32,30€

UPS Express Saver (2 to 6 business days) 1kg to 3kg: 56,40€

UPS Express Saver (2 to 6 business days) 3kg to 6kg: 77,30€

UPS Express Saver (2 to 6 business days) 6kg to 10kg: 112,80€

UPS Express Saver (2 to 6 business days) 10kg to 15kg: 153,90€

UPS Express Saver (2 to 6 business days) 15kg to 20kg: 181,50€

UPS Express Saver (2 to 6 business days) 20kg to 25kg: 211,60€

UPS Express Saver (2 to 6 business days) 25kg to 45kg: 268,90€

FREE UPS Express Saver (2 to 6 business days): orders 850,00€ and up

CANADA

UPS Express Saver (2 to 6 business days) up to 3kg: 56,40€

UPS Express Saver (2 to 6 business days) 3kg to 6kg: 77,30€

UPS Express Saver (2 to 6 business days) 6kg to 10kg: 112,80€

UPS Express Saver (2 to 6 business days) 10kg to 15kg: 164,80€

FREE UPS Express Saver (2 to 6 business days): orders 480,00€ and up

GREECE

UPS Standard (2 to 6 business days) up to 3kg: 16,40€

UPS Standard (2 to 6 business days) 3kg to 6kg: 30,00€

UPS Standard (2 to 6 business days) 6kg to 10kg: 35,90€

UPS Standard (2 to 6 business days) 10kg to 16kg: 74,80€

FREE UPS Standard (2 to 6 business days): orders 250,00€ and up

THE NETHERLANDS, MONACO, LUXEMBURG

UPS Standard (2 to 6 business days) up to 1kg: 14,40€

UPS Standard (2 to 6 business days) 1kg to 5kg: 16,40€

UPS Standard (2 to 6 business days) 5kg to 10kg: 26,40€

UPS Standard (2 to 6 business days) 10kg to 15kg: 47,20€

FREE UPS Standard (2 to 6 business days): orders 180,00€ and up

AUSTRIA, DENMARK, FINLAND, SWEDEN, IRELAND, NORTHERN IRLAND

UPS Standard (2 to 6 business days) up to 1kg: 14,40€

UPS Standard (2 to 6 business days) 1kg to 3kg: 16,30€

UPS Standard (2 to 6 business days) 3kg to 6kg: 29,90€

UPS Standard (2 to 6 business days) 6kg to 10kg: 35,90€

UPS Standard (2 to 6 business days) 10kg to 15kg: 74,80€

UPS Standard (2 to 6 business days) 15kg to 20kg: 99,00€

UPS Standard (2 to 6 business days) 20kg to 22kg: 102,00€

UPS Standard (2 to 6 business days) 22kg to 25kg: 106,00€

UPS Standard (2 to 6 business days) 25kg to 44kg: 118,00€

NORWAY, SWITZERLAND, GUERNSEY, JERSEY, LIECHTENSTEIN, SAN MARINO

Correos Paq. Standard International (5 to 8 business days) up to 1kg: 26,50€

Correos Paq. Standard International (5 to 8 business days) 1kg to 4kg: 35,00€

Correos Paq. Standard International (5 to 8 business days) 4kg to 8kg: 46,30€

Correos Paq. Standard International (5 to 8 business days) 8kg to 10kg: 52,50€

Correos Paq. Standard International (5 to 8 business days) 10kg to 15kg: 71,20€

FREE Correos Paq. Standard International (5 to 8 business days): orders 350,00€ and up

ANDORRA

Correos Express Paq24 (2 to 3 business days) up to 2kg: 14,90€

Correos Express Paq24 (2 to 3 business days) 2kg to 5kg: 16,50€

Correos Express Paq24 (2 to 3 business days) 5kg to 10kg: 27,50€

FREE Correos Express Paq24 (2 to 3 business days): orders 140,00€ and up

BULGARY, LATVIA, ESTONIA, LITHUANIA, ROMANIA, CROATIA, CZECH REPUBLIC, HUNGARY, POLAND, SLOVAQUIA, SLOVENIA, GREECE

UPS Standard (2 to 6 business days) up to 3kg: 16,40€

UPS Standard (2 to 6 business days) 3kg to 6kg: 30,00€

UPS Standard (2 to 6 business days) 6kg to 10kg: 35,90€

UPS Standard (2 to 6 business days) 10kg to 16kg: 74,80€

FREE UPS Standard (2 to 6 business days): orders 440,00€ and up

ALBANIA, BELARUS, BOSNIA AND HERZEGOVINA, MOLDOVA, MONTENEGRO, NORTH MACEDONIA, SERBIA, UKRAINE, ICELAND, RUSSIA, TURKEY, CYPRUS, MALTA

UPS Express Saver (2 to 6 business days) up to 3kg: 59,70€

UPS Express Saver (2 to 6 business days) 3kg to 6kg: 72,40€

UPS Express Saver (2 to 6 business days) 6kg to 10kg: 113,70€

UPS Express Saver (2 to 6 business days) 10kg to 15kg: 142,20€

FREE UPS Express Saver (2 to 6 business days): orders 440,00€ and up

ARGENTINA, BRAZIL, CHILE, COLOMBIA, COSTA RICA, DOMINICAN REPUBLIC, ECUADOR, EGYPT, GUATEMALA, HONDURAS, HONG KONG, MEXICO, MOROCCO, PERU, SINGAPORE, TAIWAN, THAILAND, PARAGUAY, PANAMÁ, BOLIVIA, VENEZUELA, URUGUAY, EL SALVADOR, ARUBA

UPS Express Saver (2 to 6 business days) up to 3kg: 70,30€

UPS Express Saver (2 to 6 business days) 3kg to 6kg: 103,30€

UPS Express Saver (2 to 6 business days) 6kg to 10kg: 155,00€

UPS Express Saver (2 to 6 business days) 10kg to 15kg: 182,80€

FREE UPS Express Saver (2 to 6 business days): orders 750,00€ and up

AUSTRALIA, BAHRAIN, CHINA, INDIA, INDONESIA, JAPAN, JORDAN, KUWAIT, LEBANON, MALAYSIA, NEW ZEALAND, OMAN, PHILIPPINES, QATAR, SOUTH AFRICA, UAE

UPS Express Saver (2 to 6 business days) up to 3kg: 53,80€

UPS Express Saver (2 to 6 business days) 3kg to 6kg: 93,50€

UPS Express Saver (2 to 6 business days) 6kg to 10kg: 134,40€

UPS Express Saver (2 to 6 business days) 10kg to 15kg: 190,90€

UPS Express Saver (2 to 6 business days) 15kg to 22kg: 266,50€

AMERICAN SAMOA, MICRONESIA, NORTH MARIANA ISLANDS, ARMENIA, GEORGIA, BUTAN, BRUNEI, CAMBODIA, KAZAKHSTAN, KYRGYZSTAN, LAOS, MACAU, MALDIVES, MYANMAR, NEPAL, SRI LANKA, BAHAMAS, BARBADOS, BERMUDAS, JAMAICA, SAINT CHRISTOPHER AND NEVIS, SAINT LUCIA, SAINT MARTIN, FIJI, SALOMON ISLAND, PAPUA GUINEA, FRENCH POLYNESIA, SAMOA

UPS Express Saver (2 to 6 business days) up to 3kg: 77,50€

UPS Express Saver (2 to 6 business days) 3kg to 6kg: 124,00€

UPS Express Saver (2 to 6 business days) 6kg to 10kg: 186,10€

UPS Express Saver (2 to 6 business days) 10kg to 15kg: 255,90€

SOUTH KOREA

Correos Internacional Paquete Light up to 1kg: 20,00€

Correos Internacional Paquete Light 1kg to 2kg: 30,00€

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DELIVERY SERVICES WE WORK WITH FOR INTERNATIONAL ORDERS:

UPS

Global leader in logistics, serving more than 220 countries and territories.

- UPS Standard (EU)

Convenient and reliable service for standard orders.

Service characteristics:

1 delivery attempt, if it can’t be delivered UPS will hold your shipment at the nearest UPS Access Point
Working days: Monday through Friday (except national and regional holidays)
Tracking
POD (Proof of delivery)

NOTE: Delivery times are not warranted and may vary depending on various factors: where you order from, customs processes, natural disaster, Brexit, etc.

- UPS Express Saver

Reliable door-to-door service by plane. Fast and convenient delivery to the rest of the world.

Service characteristics:

1 delivery attempt, if it can’t be delivered UPS will hold your shipment at the nearest UPS Access Point
Working days: Monday through Friday (except national and regional holidays)
Tracking
POD (Proof of delivery)
Basic

NOTE: Delivery times are not warranted and may vary depending on various factors: where you order from, customs processes, natural disasters, Brexit, etc.

CORREOS

One of the biggest postal services in the world, with more than 10,000 service centers around Spain. Correos is responsible for managing SPU services (Universal Postal Service) in Spain.

- CORREOS Paq. Standard International

Affordable worldwide home delivery.

Service characteristics:

1 delivery attempt
Proof of Delivery
Not possible to ship to P.O. Boxes or postal offices

NOTE: Delivery times are not warranted and may vary depending on various factors: where you order from, customs processes, natural disasters, Brexit, etc.

- CORREOS Paq. Premium International

Fast and premium home worldwide delivery.

Service characteristics:

1 delivery attempt
Proof of delivery
Not possible to ship to P.O. Boxes or postal offices

NOTE: Delivery times are not warranted and may vary depending on various factors: where you order from, customs processes, natural disasters, Brexit, etc.

DELIVERY SERVICES WE WORK WITH FOR SPAIN AND PORTUGAL ORDERS:

CORREOS

One of the biggest postal services in the world, with more than 10,000 service centers around Spain. Correos is responsible for managing SPU services (Universal Postal Service) in Spain.

- CORREOS Standard Home Delivery

Service characteristics:

2 delivery attempts, if it can’t be delivered Correos will hold your shipment at the nearest Correos Service Center Note: Shipments to Portugal are only home delivery.
Working days: Monday through Friday (except national and regional holidays)
Tracking
POD (Proof of delivery)
SMS and updates via email

CORREOS EXPRESS

Correos Express is a parcel and urgent courier company subsidiary of Correos Group. It offers fast and flexible response times for national and international shipments.

- CORREOS EXPRESS ePaq24 and Paq24

Service characteristics:

1 or 2 working days delivery for all Spain (continental) and Portugal shipments.
NOTE I: Please note that every order needs 1 working day to be processed y be ready for Correos Express to pick it up.
NOTE II: Delivery estimates do not include customs transit time.
2 delivery attempts
LID (Localización inmediata del destinatario in Spanish, immediate localization of the sender in case of absence).
Service days: Monday - Friday (except national and regional holidays)
Proactive management of incidents
Delivery confirmation
POD (Proof of Delivery)